Virginia Community Health Worker Association

Community Care in Action: How EMS and CHWs Can Collaborate

In an emergency situation, Emergency Medical Service (EMS) providers work to provide healthcare in our communities, but how can Community Health Workers (CHWs) support this work during a crisis response?

This 1-hour training gives you the skills you need to connect with and provide support to EMS providers as a responding CHW and tips on how to enhance the response process.

Topics of Discussion

• EMS provider roles and responsibilities.
• EMS provider certification processes.
• How to interact with and support EMS teams in emergency situations as a CHW.
• What CHWs can do to support their patient during and after the response.
• How to build relationships with EMS providers as a CHW.

Objectives

• Describe the purpose of Emergency Medical Services and the roles of different EMS providers.
• Explain the differences in EMS provider certifications and certification processes.
• Describe the principles of safety and privacy for EMS and CHWs and the person receiving care.
• Explain the emergency response process from an EMS provider’s perspective.
• Recognize the key contact points between CHWs, patients, and EMS providers and approaches to enhance the care delivery process.
• Evaluate the impact of communication skills in an emergency response situation.
• Identify methods to develop collaborative relationships with EMS providers.

CONTINUING EDUCATION CREDITS

Core Competencies Covered - According to the Virginia Certification Board

A. Service Coordination and System Navigation

B. Community Health Concepts and Approaches

C. Health Promotion and Prevention

***In order to receive full credit, you must attend the entire event/session/course***